Forum Discussion

Redche123's avatar
Redche123
Explorer | Level 4
6 years ago

desktop app doesn't open app, but explorer - windows 10

I have a new laptop (Windows 10), and have downloaded dropbox from the website.  Dropbox appears on startup menu and i have pinned to taskbar.  On attempting to open the app, File Explorer opens, not...

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!