Forum Discussion

momsahib's avatar
momsahib
Explorer | Level 3
6 years ago

Desktop app shows a blank screen when signing in

This error started after I unlinked Dropbox on my laptop and reinstalled it. Since then, when I click on "Sign in", the "Set Up Dropbox" window that opens is blank, and stays that way.   This is ...
desktop
Setting up the apps
windows
Lusil's avatar
Lusil
Icon for Dropbox Staff rankDropbox Staff
6 years ago

Thanks for getting back to me, momsahib. 

 

Are you by any chance remotely accessing the desktop app from another device or using a virtual machine?

 

Looking forward to hearing back from you!

momsahib's avatar
momsahib
Explorer | Level 3
6 years ago
Nope is just a regular ol' vanilla laptop running up to date Windows 10.

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