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Forum Discussion

bunnywarren's avatar
bunnywarren
Helpful | Level 5
4 years ago
Solved

Disabling auto-update on the Dropbox Windows application?

I find that the Dropbox updater will run randomly whilst I'm using the PC and this causes so much activity with the hard drive that the system is almost unusable until it completes. Since this takes ...
desktop
Setting up the apps
  • bunnywarren's avatar
    bunnywarren
    2 years ago

    For what it's worth, I resolved the issue by moving to a competitor product that didn't have this behaviour since there doesn't appear to be any appetite within Dropbox to fix it.

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hi Dibbs, does the app give you an error when it crashes, or is it a silent crash? 

Dibbs's avatar
Dibbs
Explorer | Level 4
4 years ago

Hi Megan , 

Dropbox lets me know that "it has unexpectedly quit".  And lets me either restart Dropbox or Close Dropbox. 

It's now crashing on my home computer as well as work computer, despite having just reinstalled Dropbox and resynced all the files (the ones I selected for syncing) just recently. 

Dibbs

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago

    Thanks for the update, Dibbs.

     

    I'll have to insist that the culprit is the number of files in the Dropbox folder. 

     

    I wonder if moving some files out of the Dropbox folder, would help, if you're willing to try.

     

    You can move them out, apply the selective sync settings to reduce the number of files and then add them back in.

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