Forum Discussion

MaggieDad's avatar
MaggieDad
New member | Level 2
1 year ago

Downloaded Dropbox to new computer, but not seeing old files

I downloaded Dropbox to a new work computer, but I am not see all my files.  Can someone help this old man?!?!?!?!?
desktop
Install
sync
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 year ago

Hi Shell83, welcome to our Community! 

 

Based on everything that you described, it's not entirely clear to me if you're missing your files from your desktop app, or your account online too. 

 

Would you be able to clarify? 

 

Do you see your files, when you visit your account online? 

 

Let me know more, and we'll jump right into this! 

  • Shell83's avatar
    Shell83
    New member | Level 2
    1 year ago
    I apologize for the confusion on my part bc I ramble. So when you do the transfer you select the info to transfer. I selected files yes that were on my desktop that are all missing but some files that I had saved on Dropbox to are missing but not as many & some where they transferred but I can't even open & frankly not to sure what they even are, like what files they are type thing.

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