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rich-seidner's avatar
rich-seidner
Explorer | Level 3
3 years ago
Solved

DropBox app does not appear in the Mac Dock, or in the Nav Bar

On my second MacBook (Ventura OS), there are several things that do not work.   Of course, I deleted the old one (which was migrated from my other Mac), and re-downloaded and re-installed DropBox...
desktop
GUI
Mac
Setting up the apps
  • Jay's avatar
    Jay
    3 years ago

    Hi rich-seidner, thanks for bringing this to our attention.

     

    Do you have a lot of menu bar items currently? There have been reports from other users that since upgrading to Ventura, the Dropbox app (and others) aren't visible due to the number of icons there.

     

    Try quitting some menu bar apps and let me know if the Dropbox icon appears.

     

    This will help me to assist further!

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi rich-seidner, thanks for bringing this to our attention.

 

Do you have a lot of menu bar items currently? There have been reports from other users that since upgrading to Ventura, the Dropbox app (and others) aren't visible due to the number of icons there.

 

Try quitting some menu bar apps and let me know if the Dropbox icon appears.

 

This will help me to assist further!

rich-seidner's avatar
rich-seidner
Explorer | Level 3
3 years ago

Yes, the MacBook Pro has a Notch that blocks the view of some of the items in the Menu Bar.

 

I just had to remove several of the items to see the DropBox icon.

 

Thanks

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    No worries, glad to have helped out!

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