Forum Discussion

Sharkman's avatar
Sharkman
Explorer | Level 3
3 years ago

Dropbox app menu is hidden

Hi all.

Am new here. I have just installed Dropbox on my Windows 10. When the box opens part of the top section is hidden at the top of the page!! I cannot see the full box menu or move it. Please help.  Thanks,

 

This is the top of the screen.

desktop
Install
Setting up the apps
windows

17 Replies

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  • Sharkman's avatar
    Sharkman
    Explorer | Level 3
    3 years ago

    Hi mark.

     

    It's the latest version. Downloaded yesterday again.
    183.4.7058.

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Thanks for the info, could you try these steps to see if they help with the Dropbox desktop application?

  • Sharkman's avatar
    Sharkman
    Explorer | Level 3
    3 years ago

    Hi Jay.

     

    Followed all steps but the change is very little. Still cannot see full menu.

     

    😭

     

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi again, Sharkman! 

     

    Can we log a ticket for you, and investigate this further? We can message you to this email address, if that's alright.

  • Sharkman's avatar
    Sharkman
    Explorer | Level 3
    3 years ago

    Yes please Nancy.

     

    I would like to solve this issue..

     

    Thanks

     

    Alex.

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey Alex! Please check your email address, when possible, and reply back to my message there. 

     

    Thanks.

  • Sharkman's avatar
    Sharkman
    Explorer | Level 3
    3 years ago

    Hi Nancy.

     

    Just answered your email.

     

    thanks

     

    Alex.

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