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ConstructoraBCN's avatar
ConstructoraBCN
Helpful | Level 6
4 years ago
Solved

Dropbox APP missing

The main reason why the construction company that I represent, had decided to start using Dropbox instead of a server are 2 1) Everything is in the iCloud no need to have computers with a lot of ...
desktop
Setting up the apps
  • Megan's avatar
    Megan
    4 years ago

    Hey all, thanks for posting here!

    Your feedback regarding our Dropbox desktop application has been very valuable, and I will endeavor to make sure your voice is heard. 

    I will pass on your comments to the relevant departments so that we can further improve our product.

    Keep in mind that no features were removed and you can still use your Finder or File Explorer without an issue. 

    If you have any questions, or you're not sure how to achieve something on your app, this is why we are here to jump in and help.

    Thanks a bunch!

jfhall's avatar
jfhall
New member | Level 2
4 years ago

This is the second time that i've had the desktop app stop working but last time I was able to fix it in the preferences. This time the option that allows you to check "dropbox to open in app" instead of windows file explorer, is no longer in the preferences at all. I have uninstalled and reinstalled and restarted my computer to no avail. The dropbox icon is in my tray and is syncing fine but it won't allow it to open as an app. I am on Windows 10. Google searches for this problem have amounted to nothing as well. Please help.

Mark's avatar
Mark
Icon for Super User II rankSuper User II
4 years ago

Hi, 

 

Unfortunately what you are looking for has been depreciated. The app no longer works. You need to do the stuff via the website instead. 

  • jfhall's avatar
    jfhall
    New member | Level 2
    4 years ago

    Oh I see. I did not know that. That's very unfortunate. Thanks.

  • KimFelton's avatar
    KimFelton
    Helpful | Level 6
    4 years ago

    If this is the case, I will be migrating my business account elsewhere. Trying to sift through a massive amount of law firm files, through a Mac finder is not efficient, and it's not the experience I signed up for. Glad to know that this is the direction they have headed in. 

     

    Edit to add: after some researching, it looks like part of the problem is Apple choosing to depreciate the kernel that Dropbox uses for the client https://www.macrumors.com/2022/01/27/macos-12-3-deprecates-dropbox-onedrive-kexts/ 

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