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Forum Discussion

libart-steve's avatar
libart-steve
New member | Level 1
11 months ago

Dropbox app on File Provider using 6GB of RAM while the app is updated, and not syncing.

I have a lot of files (>370K) but vast majority are online only after trying to address this issue via solutions in other threads. I have 134GB of local files and maybe 500gb more are online-only. ...
desktop
Mac
sync
codex174's avatar
codex174
Helpful | Level 6
3 months ago

Yes, that memory load is high and points to a RAM bottleneck caused by Dropbox’s File Provider service caching too many file references. Even when idle, Dropbox holds large indexes in memory. Try restarting Dropbox, clearing its cache folder, and disabling Smart Sync indexing for unused folders. This usually cuts RAM use and keeps your system smooth without killing sync speed.

  • ethancarter199825's avatar
    ethancarter199825
    Explorer | Level 4
    3 months ago

    Great to hear that it worked! Clearing the cache and disabling extra indexing usually fixes the RAM bottleneck, so your system should stay much faster now.

  • masonbrooks074's avatar
    masonbrooks074
    Explorer | Level 4
    3 months ago

    Awesome, glad it worked well for you! That cache cleanup really helps cut the RAM bottleneck, so Dropbox should now stay light and smooth even with lots of files.

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