We’re aware of an issue causing slower load times on the Dropbox Community forum. It should be resolved soon. Thanks for your patience! 

Forum Discussion

af11's avatar
af11
Explorer | Level 4
4 years ago

Dropbox app opens file explorer

Hi,

When I open the Dropbox app on Windows, it opens the File Explorer.

I want it to open the Dropbox desktop app like it used to.

How can I fix that?

I saw a previous post which said to update the settings by preferences but my preferences doesn't have that as an option.

Thank you

Setting up the apps

1 Reply

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!

Recent Discussions