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Forum Discussion
sketchit
3 months agoExplorer | Level 3
The new file system for the desktop app slows down the file sync
This new file system that you made me do is terrible. It take me ages to get my files to trasnfer now. Between dropbox and my desktop. Forget trying to workout of dropbox bx it just lags so bad. I have 5 computers and its doing it to all of them since this stupid update. Very diassapointed and looking at alternatives to dropbox at this point. Been a long time customer but its about to end. I never had issues until this change.
2 Replies
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- Jay3 months ago
Dropbox Community Moderator
Hi sketchit, thanks for messaging the Community.
Could you confirm what OS you're currently running, and what version of the Dropbox desktop application is installed on the machine?
Additionally, how many files do you currently have in your Dropbox folder, both online-only and available offline?
This will help me to assist further!
- Megan2 months ago
Dropbox Community Moderator
Hey there, sketchit!
A quick follow-up to our last message! Let us know if you still need assistance or if everything is working as expected.
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