Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

Fuquan's avatar
Fuquan
Explorer | Level 3
4 years ago
Solved

Dropbox application not installing on MacOS Ventura

Hi I recently installed the new Mac OS Ventura on my Macbook pro. As soon as it was all set up, I was told I had to delete my dropbox app because it is corrupt. I, therefore, deleted it, went to th...
desktop
Install
Mac
Setting up the apps
  • Hannah's avatar
    Hannah
    4 years ago

    Hey Fuquan, thanks for bringing this to our attention.

     

    Can you try to install the application from this link and let me know what happens?

     

    Thanks so much!

Fuquan's avatar
Fuquan
Explorer | Level 3
4 years ago

Thanks, Hannah, That worked. 😉

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Glad to hear that janak1 

 

See you around the Community and take care!

  • Denis_98's avatar
    Denis_98
    Explorer | Level 3
    4 years ago

    Hi,

    On the same topic, I had to reinstall the Dropbox app after upgrading to Ventura. Seems to work OK but the Dropbox icon on the menu bar - very handy to monitor the activity - has disappeared. Any solution please ?

    • Jay's avatar
      Jay
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      4 years ago

      Hi Denis_98, are you using any apps on your device that could be hiding the Dropbox icon on the menu bar?

      • Denis_98's avatar
        Denis_98
        Explorer | Level 3
        4 years ago

        Hi @Jay, problem solved, the icon was hidden behind the webcam notch on the new MacBook Pro ! Juste removed some other icons on the left of the menu bar to make it reappear.

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!