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ReallyAnnoyedWithDragon's avatar
ReallyAnnoyedWithDragon
New member | Level 2
10 months ago

Dropbox asking me to sign in to the app every time I get on my computer - How can I remove it?

Every time I turn on my Mac, this drop box sign in prompt appears (second image below), and there is also a drop box logo in the menu bar on the top right corner of my screen (black strip, first icon in pic below). I never did anything to make this happen, and I cannot get rid of it. 

 

I have an old drop box account that I never use. I have no idea how this happened, and have no need for this to appear every time I turn on my computer.

 

I feel hijacked by drop box and I'm really annoyed. Because I don't have a paid plan I can't get any direct help of any kind from drop box. This is really bad and really wrong. I have their stuff on my computer that I can't get rid of and there is no way to ask them for help! 

 

Can someone please help me get rid of this? I'd be SO grateful. Thank you so much. 🙏

 

 

10 Replies

  • Здравко's avatar
    Здравко
    Legendary | Level 20

    ReallyAnnoyedWithDragon wrote: 
     

    ... I never did anything to make this happen, and I cannot get rid of it. 

    ...


    Hm... 🤔 ReallyAnnoyedWithDragon @, Is it possible Dropbox application has installed itself? I don't think so. In this context, is there something that prevent you uninstall it (wipe it out of your applications list) if you don't need it anymore?! 😉

    Good luck.

    • Sarahltc's avatar
      Sarahltc
      New member | Level 2

      This is also happening to me. I have Windows 11 and every time I access the internet the Drop box sign in box comes up. It is so annoying! It seems to be a common problem but the advice that is given involves headings on Settings that don't exist on my computer.

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff

        Hi Sarahltc, just for clarification, do you have that device currently linked to your Dropbox account, and is the desktop app running and syncing normally?