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Forum Discussion
Dropbox asking me to sign in to the app every time I get on my computer - How can I remove it?
Every time I turn on my Mac, this drop box sign in prompt appears (second image below), and there is also a drop box logo in the menu bar on the top right corner of my screen (black strip, first icon in pic below). I never did anything to make this happen, and I cannot get rid of it.
I have an old drop box account that I never use. I have no idea how this happened, and have no need for this to appear every time I turn on my computer.
I feel hijacked by drop box and I'm really annoyed. Because I don't have a paid plan I can't get any direct help of any kind from drop box. This is really bad and really wrong. I have their stuff on my computer that I can't get rid of and there is no way to ask them for help!
Can someone please help me get rid of this? I'd be SO grateful. Thank you so much. 🙏
10 Replies
Hm... 🤔 ReallyAnnoyedWithDragon @, Is it possible Dropbox application has installed itself? I don't think so. In this context, is there something that prevent you uninstall it (wipe it out of your applications list) if you don't need it anymore?! 😉
Good luck.
This is also happening to me. I have Windows 11 and every time I access the internet the Drop box sign in box comes up. It is so annoying! It seems to be a common problem but the advice that is given involves headings on Settings that don't exist on my computer.
I'm afraid I'm not very tech savvy. I have Drop box bookmarked at the top of the screen with the sign in details saved. I don't use Drop box that often so would just open it when needed. Now whenever I go on the internet a sign-in box automatically pops up without prompting and I have to clear it. This has only recently started to happen (three weeks ago?)
- Jay
Dropbox Community Moderator
Is the prompt you're seeing on the website, or is it a separate program window?
It's possible you might have the app installed on your machine, but not signed into your account.
The sign-in box, that covers a good part of the screen, is just like the image shown by the first person in this thread (see top of page). If I click on the x a second smaller box comes up asking whether I would like to sign in later.
However if I want to go on Dropbox in the usual way I click on the bookmarked Dropbox at the top of my page and it opens straightaway as it always has done. I don't need to sign in as the password etc is saved. I don't know why a sign in box is popping up every time I go on the internet whether I want to use Dropbox or (on most occasions) not.
- Jay
Thanks, this means that you have installed the Dropbox desktop application. If you're not using it, you can uninstall it by following these steps.
I don't have a 'Quit' option. Would 'Log out' be the same?
- Jay
No, log out sounds like you're looking at the Dropbox site instead, could you continue with the other steps to uninstall the app?
