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autologout's avatar
autologout
Explorer | Level 4
2 years ago
Solved

Dropbox automatically logs out on iPad and iPhone

Hello, I have a really strange issue on my iPad and iPhone since a few days ago. Not sure when it started, but there was no iPadOS / iOS update etc. as far as I know involved. - log into the Dropbox...
Mobile
Tablet
  • BenDBX's avatar
    BenDBX
    2 years ago

    Hi Everyone,

     

    Thanks so much for bringing this to our attention. Our engineers were made aware of this issue and implemented a fix. Please let us know if you're still experiencing this.

     

    Regards,

    Ben

BenDBX's avatar
BenDBX
Icon for Community Manager rankCommunity Manager
2 years ago

Hi Everyone,

 

Thanks so much for bringing this to our attention. Our engineers were made aware of this issue and implemented a fix. Please let us know if you're still experiencing this.

 

Regards,

Ben

autologout's avatar
autologout
Explorer | Level 4
2 years ago

Running iOS 17.3 on both iPad and iPhone. Updating to 362.7 (from .5) seems to have solved it, will test more in the next day. Thanks!

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