Learn how to make the most out of the Dropbox Community here 💙!

Forum Discussion

davedavid's avatar
davedavid
New member | Level 1
3 months ago

Dropbox backup does not recognize my 2nd and 3rd internal hard drives.

I am trying to backup some folders from my two data hard drives installed internally on my Windows 11 computer. Dropbox isn't allowing me to choose additional hard drives within my computer, only ...
desktop
Dropbox Backup
Windows
Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
3 months ago

Hey davedavid, thanks for reaching out to us.

This is actually expected behavior for the Backup feature.

You can only backup folders from the drive that the Dropbox application is installed on. Your other drives can't be included in the backup.

I will, however, pass your feedback along to our team.

If you have any questions, please let us know.

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!