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Forum Discussion

davedavid's avatar
davedavid
New member | Level 1
11 months ago

Dropbox backup does not recognize my 2nd and 3rd internal hard drives.

I am trying to backup some folders from my two data hard drives installed internally on my Windows 11 computer. Dropbox isn't allowing me to choose additional hard drives within my computer, only ...
desktop
Dropbox Backup
windows
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
11 months ago

Hey davedavid, thanks for reaching out to us.

This is actually expected behavior for the Backup feature.

You can only backup folders from the drive that the Dropbox application is installed on. Your other drives can't be included in the backup.

I will, however, pass your feedback along to our team.

If you have any questions, please let us know.

Jimbeau's avatar
Jimbeau
New member | Level 2
8 months ago

I have the exact same need. All of my data (W11) is on the D: drive which Dropbox Backup cannot access or see. This is not a feature, it is a deficiency. Unbelievable. 

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