Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

Sebleb's avatar
Sebleb
New member | Level 2
3 years ago
Solved

Dropbox Capture no pause icon / can't pause screen recording

Hello,

 

Dropbox Capture for Windows 11, during screen recording, there is no option to pause the recording, there is no pause icon as stated by Dropbox.

 

Thanks

Dropbox Capture
  • Mike DBX's avatar
    Mike DBX
    3 years ago

    Thanks for the feedback Sebleb!  Unfortunately the feature to pause and resume while recording is only currently available in Dropbox Capture for macOS, but we hope to make it available for Windows in the future as well.

     

    One option is to edit the recording at capture.dropbox.com after creating it, and trim out portions of the recording where you would have paused.  Certainly not as convenient, but may be useful in the meantime.

4 Replies

Replies have been turned off for this discussion
  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Thanks for bringing this to our attention, Sebleb.

     

    Can you send us a screenshot of the issue, so we can take a look?

     

    Have you tried uninstalling/reinstalling the Dropbox Capture app to see if that helps?

     

    Thanks in advance.

  • Mike DBX's avatar
    Mike DBX
    Icon for Dropbox Engineer rankDropbox Engineer
    3 years ago

    Thanks for the feedback Sebleb!  Unfortunately the feature to pause and resume while recording is only currently available in Dropbox Capture for macOS, but we hope to make it available for Windows in the future as well.

     

    One option is to edit the recording at capture.dropbox.com after creating it, and trim out portions of the recording where you would have paused.  Certainly not as convenient, but may be useful in the meantime.

  • Sebleb's avatar
    Sebleb
    New member | Level 2
    3 years ago

    Hello,

    Of course, here is a screenshot.

    I tried to uninstall and install again, but that didn't fix the problem.

    Thanks

     

  • Sebleb's avatar
    Sebleb
    New member | Level 2
    3 years ago

    Hello Mike,

    Ok, thanks for the advice. Hope you'll make it available for windows, recording screen is a useful tool for me.

    Thank you

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!