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Forum Discussion
sbacuemo
3 years agoNew member | Level 2
Dropbox Capture screen recording skips and buffers upon playback
When I do a screen recording using Dropbox Capture (v94.0.3), the resulting video skips and buffers upon playback. It's unwatchable. I have tried waiting for the full video to load before playing it ...
Karan Khanna
Dropbox Staff
3 years agoHey all! Karan from the Dropbox Capture team here. We're actively looking to resolve this Windows recording issue-- thank you for all the feedback, as it helps us diagnose what is going on.
As a workaround in the meantime-- if you take a 'Screen+Cam recording', instead of just 'Screen recording', this should fix the audio/choppiness issue. In this recording, you'll have a facebubble that shows your webcam in the corner. If you'd like to hide this, you can select a part of your screen (rather than full screen) and then drag the bubble away from the selected recording area -- this way it won't be in the final video output, but the audio should work correctly.
Apologies for the issue, and hopefully the workaround above can temporarily help while we resolve this issue.
Wojtek Fus
3 years agoNew member | Level 2
Is there any solution to this? My videos keep skipping after recording.
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