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Forum Discussion

sbacuemo's avatar
sbacuemo
New member | Level 2
3 years ago

Dropbox Capture screen recording skips and buffers upon playback

When I do a screen recording using Dropbox Capture (v94.0.3), the resulting video skips and buffers upon playback. It's unwatchable. I have tried waiting for the full video to load before playing it ...
desktop
Dropbox Capture
windows
Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi everyone! Hope you’re all doing well, and Happy New Year.

 

Can you please try the following steps, and let me know if any of them seem to help?

 

1. Uninstall and reinstall Dropbox Capture

2. Disable audio enhancements

3. Create screen + camera recordings - does the issue persist when your camera is both On and Off?

Roscoe1's avatar
Roscoe1
Explorer | Level 4
2 years ago

Hi Nancy, tried this, was hopeful, but still terrible drop outs. Thanks for trying. Back to vimeo for now. Hope you can fix it. 

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