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lasource
12 months agoExplorer | Level 4
Dropbox causing screen flickering on Windows 10
This has come up in past discussions but ng of badge has not worked.
DB is up to date, new install. Both of my dsiplays flickering when i startup DB.
Screencapture of screen with dropbox settings:
Can anyone help?
Thanks
5 Replies
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- Hannah
Dropbox Staff
Thanks for bringing this to our attention, lasource.
Did this issue start recently, or have you had it for a while?
Did you notice that it started happening after some kind of update?
Which version of the Dropbox app are you using? You can hover over your Dropbox icon to see the version.
Let me know.
- lasourceExplorer | Level 4
Hi Hannah, see video, the version is 198.4.7.615
I am running on HP z840 workstation 2X Xeon chips. I have rtx 3060 gpuIt occurs as soon as I run drop box app. I have rebuilt my system so new install.
Thanks
- Nancy
Dropbox Staff
- Jody CNew member | Level 2
same prob with desktop DB, chrome, deleted a file, screen flickering and jumping, downloaded a file- no flickering happens persistently, hmmm
- Nancy
Dropbox Staff
Sorry to hear this happens, jody C. Can you clarify the syncing status and app version of your desktop app? Did you have any recent OS updates?
If you quit the Dropbox app after checking its syncing status, does the issue go away immediately?
Does the issue also occur on the Dropbox website? Have you tried different browsers, as a test?
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