Dropbox changed location, now lots of "conflicted copies".

Hi Robert F.41, let's jump right into this! 

You mentioned that you have some issues syncing files ever since that latest change, and that you have some conflicted copies in your Dropbox folder 

Could you hover your mouse over your little Dropbox icon, next to your WiFi on the menu bar, and check both the syncing status and the version of the app you're using?

As for the conflicted copies, and what you can do to remedy them, you can have a look into this article.

Keep me posted!

I had the same issue and it's definitely not a sync thing. Dropbox just moved all the folders that I used to have in my "root folder" or whatever you'd call it into a folder called "Mitja [removed]". I tried moving them back but it seems like I can no longer have any files or regular (non-team) folders there. This just deleted all my shortcuts, many of which were used to share files directly to hundreds of our customers.

Hey MitjaBosnic, sorry to see you're having this issue.

Can you please check the 'sync' tab in your Dropbox preferences and let us know what the location of your Dropbox folder is?

We have tons of links, pinned files inside our apps etc. What was the reason that dropbox wanted to destroy all of our links? How do we get back to the old folder structure?

Hey Stuart M.12, sorry to see you're having trouble.

Can you please clarify what you're referring to?

Are you referring to the Dropbox for macOS app update that moves the Dropbox folder to ~/Library/CloudStorage?

Any additional info on the issue would be really helpful.

Hi, we use windows. The path to our team folder used to be something like:

c:\company name (dropbox)\company_TEAM

now after the update it is suddenly something like:

c:\company name dropbox\company_TEAM

That small change has caused hundreds of files to no longer be easily accessible. The other change causing problems is for all our files outside of the TEAM folder. For example:

old path:

c:\company name (dropbox)\folderxzy

now after the update it is suddenly something like:

c:\company name dropbox\myfirstname mylastname\folderxyz

Please help!

Thanks for clarifying, Robert F.41.

I understand you're referring to the file system change, due to updating your Dropbox Business team to the newer version.

I do understand your frustration over this and will make sure that your comments are passed along to our team.

I would suggest that you take a look at this article for more info on this update and if you have more questions, please let us know.

Hi Stuart, I spoke to Dropbox support about this exact issue and they said it's expected and unavoidable with the new update to the Dropbox Team system. Now, all files and non-team folders need to be placed in your "member folder" so everything that was directly in the root folder before is affected. It sucks but looks like there's nothing to do.

yes; i also read all the checklists before the update. I have also reread it. I have seen no advantages to having changed the paths and ruining all of our existing bookmarks, shortcuts, links, etc.

Another item that is affecting us is that the path to many files is very long. Dropbox wants to put the root sync folder into our windows user directory. I suppose there are some advantages to that but I am not sure what they are. Can you please explain? Because from our standpoint it simply makes the path very long. Also the root folder is named "my long company name TEAM" which also makes it long.

Is there any way to rename the root folder to something like c:\db.

The other reason we want this is that it is nice if all of the paths inside our company are the same. Then we can share common links. The reason we like to work in windows explorer instead of the web browser is due to many of the apps we use. We cannot simply open all our files in a "browser." We use special applications. So it is inconvenient to send dropbox links within the company. We can reach the file but in the end we prefer to be inside our windows explorer in the actual OS and not in the browser. Does this make sense why this is a problem for us?

The other problem with the browser is that Dropbox does not show the full path name in the browser. You only get to see part of it and this makes it hard to understand in what folder you are searching or browsing. I am trying to use Dropbox the way it was intended but sometimes I feel that I need workarounds.

Please let me know any advice or helpful tips you can offer.