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KolbebubDE's avatar
KolbebubDE
Explorer | Level 4
2 years ago

Dropbox Dash - Dropbox cannot be linked

https://www.dropbox.com/dash/setup/vc/work

Hello dear support, either my English is too bad or it just doesn't work?? I can't even add dropbxo itself at https://www.dropbox.com/dash/setup/vc/work! Always with the message: "Dropbox cannot be linked." No matter whether I try it on the web with Dropbox Dash or install the app on Windows or on MAC, it doesn't work. No matter what WLAN I'm on, no matter what browser, I always get the message "Dropbox cannot be linked". I also can't link OneDrive or Google Drive. My Dropbox account: [removed per the Community's Guidelines] Kind regards, Richard

Dropbox Dash
Error Messages

15 Replies

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  • morsun's avatar
    morsun
    Explorer | Level 3
    2 years ago

    Hi, 

     

    is there any update on the dash availability in CH? Or EU?

     

    cheers

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Gotcha. Although Dropbox Dash isn't currently available in your location, features will be available on a rolling basis. 

     

    For more info: https://dash.dropbox.com

  • morsun's avatar
    morsun
    Explorer | Level 3
    2 years ago
    No, in CH but outside EU and EEA...
  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hmm, thanks for confirming, morsun.

     

    Are you currently located in the US? As Dropbox Dash is in beta and is currently only available in the US.

  • morsun's avatar
    morsun
    Explorer | Level 3
    2 years ago
    Hi

    yes, I am using Dash for a long time already. 🙂

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey morsun, sorry to see you're also having this issue.

     

    Can you confirm that you tried the troubleshooting steps provided in the thread?

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Thanks for the cooperation so far, Richard.

     

    I just sent you an email to investigate, so please have a look at your inbox and we'll take it from there.

  • KolbebubDE's avatar
    KolbebubDE
    Explorer | Level 4
    2 years ago

    Hello - yes you can send me an email. I hope we find the problem or error or my misunderstanding? Kind regards, Richard

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    No worries KolbebubDE!

     

    Thanks for trying anyways.

     

    Can I send you an email, in order for us to have a closer look into this there? We might need to escalate your case internally. 

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