Forum Discussion

MagicEngr's avatar
MagicEngr
New member | Level 1
11 months ago

Dropbox desktop app: constant requests to update and after reinstall is not working at all on PC

I've been having issues with Dropbox as of about a month ago - Windows 10, older Ryzen processor, desktop app.  At first, the sync attempts would hang up - it would constantly show it as syncing, a...
desktop
windows
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
11 months ago

Hi MagicEngr - thanks for bringing this to our attention.

Can you please let me know your computer's exact OS version?Also, did you install it with admin privileges after performing the advanced reinstall you mentioned?

Let me know more and we'll take it from there. 

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