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jmcken
4 days agoExplorer | Level 3
Dropbox desktop app no longer compatible with Windows File History
Dropbox desktop app for Windows v240.4.8493
Windows 10 Pro x64 v22H2
I’ve been using Dropbox for Windows for years. Up until a few months ago, Windows’s File History (file-versioning feature) h...
Dell_Dropbox
Community Manager
2 hours agojmcken thanks for relaying all of this detailed info, it was really helpful on diagnosing this.
While Dropbox files are stored locally when marked “available offline,” Windows File History does not always reliably back up folders managed by sync apps, and behavior can change after Windows or Dropbox updates. If you need long-term versioning beyond what your Dropbox plan includes, the most dependable workaround is to keep a separate backup outside the Dropbox folder
jmcken
1 hour agoExplorer | Level 3
Understood, and thanks for the info. So it is as I feared, then. Whilst I’m unhappy with the changes that led to this break in compatibility, at least I’m now aware of this limitation.
Thanks again.
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