Forum Discussion

chrisbreen's avatar
chrisbreen
Helpful | Level 6
10 months ago

Dropbox disappears from my Mac on restart.

Hi - whenever I restart my Macbook Pro (after a software u/grade for example) the Dropbox app disappears and I have to do a full re-install of Dropbox otherwise nothing syncs. Any idea why, and can t...
desktop
Mac
sync
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
10 months ago

Hey there, chrisbreen, let's see what we can find on this together!

Do you notice this behavior after a simple restart, even if you haven't updated your software? 

If you check your Applications folder on your Mac, do you see Dropbox there when this happens? 

I'm trying to identify if you're simply missing the small Dropbox icon that shows up on your menu bar, next to your WiFi, or if the app gets entirely removed. 

Keep me posted, and we'll take it from there!

chrisbreen's avatar
chrisbreen
Helpful | Level 6
10 months ago

MeganI replied to you straight away - but haven't heard back from you...

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