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nathanrogers's avatar
nathanrogers
New member | Level 2
2 months ago

Dropbox Finder Extension doesn't work and I have no Dropbox context menu items on new installation

I just installed to Mac OS Tahoe. I no longer have the "Make Available Offline" Feature available to me when I right click on a folder. All of the Dropbox list items are now gone. There's no way to...
desktop
Mac
nathanrogers's avatar
nathanrogers
New member | Level 2
2 months ago

I'm resorting to using my Laptop to sync currently, it's running Mac OS Ventura and works perfectly fine.

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 months ago

Thanks for the update, Nathan.

In this case, can you try these steps for an advanced reinstall of the app and let me know how it goes?

  • ajw31's avatar
    ajw31
    New member | Level 2
    2 months ago

    Hannah​ I have the exact same problem as the original poster. Brand new iMac, latest MacOS 26 (Tahoe). Updated Dropbox to latest version. Restarted everything many times over. When I turn on Dropbox Finder Extension and click Done, then go back to it, it has been turned off again and doesn't work. Can't make it stick.

    I'm not prepared to do an Advanced Reinstall unless you can give me confidence it will fix the problem. It's difficult and highly technical, and we should not have to do this to make such a basic function work. 

    If it helps, I have opted out of File Provider, since I have my Dropbox on an external drive. Could that be a cause of the problem?

    • nathanwrogers's avatar
      nathanwrogers
      New member | Level 2
      2 months ago

      Hey, I thought I'd pop in here and let you know what happened on my end. 

      I had to wipe my Mac and revert back to OS Sequoia. It was a major pain in the ass, but it was the only thing that would work. I also have my Dropbox set to an external hard drive. An advanced re-install of Dropbox did nothing, and that little check option in System Settings beside Dropbox Finder Extension never worked in Tahoe.

      Everything is good for me now, but I did waste about 2-3 days trying to solve this and re-installing my OS.

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