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nathanrogers's avatar
nathanrogers
New member | Level 2
2 months ago

Dropbox Finder Extension doesn't work and I have no Dropbox context menu items on new installation

I just installed to Mac OS Tahoe. I no longer have the "Make Available Offline" Feature available to me when I right click on a folder. All of the Dropbox list items are now gone. There's no way to...
desktop
Mac
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 months ago

Hi ajw31, is the Dropbox desktop application running normally and isn't paused?

Do you have any sync icons on the files in the Dropbox folder? 

Could you attach a screenshot showing what you're seeing when you right click a file?

ajw31's avatar
ajw31
New member | Level 2
2 months ago

is the Dropbox desktop application running normally and isn't paused?  -  Yes

Do you have any sync icons on the files in the Dropbox folder?  -  No

Could you attach a screenshot showing what you're seeing when you right click a file?  -  Attached

cheers

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 months ago

    Are you certain that this is the Dropbox folder which is currently syncing to the Dropbox site? 

    Could you confirm the location of this folder when right clicking it and choosing Get Info when compared to the one in the Dropbox desktop application preferences?

    • ajw31's avatar
      ajw31
      New member | Level 2
      2 months ago

       

       

       

      • Jay's avatar
        Jay
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        2 months ago

        Thanks for the info, in order to look into this matter in more detail, I'd recommend contacting the support team directly for them to investigate further.

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