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izaacmp's avatar
izaacmp
Helpful | Level 6
2 years ago
Solved

Dropbox folder bounces in the dock on Mac when syncing.

NOTE: a thread already exists for this issue but was closed without a solution. I'm writing this here to reopen it.   The Dropbox folder in my dock (Mac OS Sequoia) bounces every time a file is u...
desktop
Mac
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Setting up the apps
  • LynnDbx's avatar
    LynnDbx
    11 months ago

    We have received confirmation from Apple that this behavior is expected and unfortunately there is no way for Dropbox or the user to disable this behavior. This behavior occurs because the FileProvider API publishes progress updates to Finder to communicate progress in downloading files. The Dock will bounce in response to progress completions (when a file is successfully downloaded).

izaacmp's avatar
izaacmp
Helpful | Level 6
2 years ago

Thanks for looking into this. I tried your suggestion and I really thought it might work—but it didn't.

 

However, it did have me thinking a bit more about the interaction between the Dropbox App, the Dock, and the Dropbox Folder. The Downloads folder on the Mac does the same animation anytime something from Safari finishes downloading to the folder. I assume there is a system event that is triggered when the Dropbox App finishes syncing a file. There should be a way for Dropbox to not trigger this animation though. I'm now looking for manual overrides.

DBX_Pedro's avatar
DBX_Pedro
Icon for Community Manager rankCommunity Manager
2 years ago

Hi izaacmp,

 

 Thanks for getting in touch. 

 

We've shared this with our team to investigate this issue, and we'll let you know as soon as we have an update. 

 

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