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Forum Discussion
Solved
Dropbox folder bounces in the dock on Mac when syncing.
NOTE: a thread already exists for this issue but was closed without a solution. I'm writing this here to reopen it.
The Dropbox folder in my dock (Mac OS Sequoia) bounces every time a file is u...
We have received confirmation from Apple that this behavior is expected and unfortunately there is no way for Dropbox or the user to disable this behavior. This behavior occurs because the FileProvider API publishes progress updates to Finder to communicate progress in downloading files. The Dock will bounce in response to progress completions (when a file is successfully downloaded).
peterlvilim
Dropbox Engineer
Dropbox EngineerHello!
I'm an engineer at Dropbox. Would you be able to record and share a video of the problem? If there is an action that leads to it happening (eg add content on another computer or on the web so it syncs down onto the machine) that would be helpful to include as well. Thanks!
This happens to me as well. I see the dock bounce on my Mac every time I modify a file on a different device in an app that uses Dropbox to sync. For example, anytime I edit a note in Notability or add a password to my password manager. I'm running Sonoma 14.4.
I should mention that this includes very minor edits to notes in Notability, or even just opening a note. So it's quite bothersome to see the bounce happen every time. And I can confirm this did NOT use to happen. Certainly didn't happen before the transition a year or two ago to storing cloud files in /Users/[username]/Library/CloudStorage/Dropbox.
And disabling the dock bounce entirely is not an acceptable workaround, because I want to see the bounce for other situations (like when a file finishes downloading to ~/Downloads).
