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Dropbox folder shows as 0kB when using Time Machine to back up on an external drive.
When I create a Time Machine backup on an external hard drive using macOS (latest version), the Dropbox folder with the synchronized data is displayed correctly only on the original Mac. As soon as I...
To answer your question clearly: yes, I can confirm that. I can open and copy all other data to the new computer without any issues. Only the Dropbox folder is locked. Regarding your second suggestion: even if I stop synchronization, the same effect remains. We also have a second Dropbox account with an old iMac and an older macOS. On that system, we don’t experience this issue; the Dropbox folder can be opened on another computer without any problems. I don’t know if it’s due to the newer versions of macOS, but the problem only occurs on the newer computers.
Nancy
Dropbox Community Moderator
Dropbox Community ModeratorHi from me as well, Reinke! Please kindly note that using Time Machine to create a backup of the Dropbox folder is something that’s out of our scope of support unfortunately.
However, I did also check this with our team in the meantime and one workaround I can suggest is to create a manual copy/backup of the Dropbox folder on the external drive instead.
