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Forum Discussion
Reinke
11 months agoNew member | Level 1
Dropbox folder shows as 0kB when using Time Machine to back up on an external drive.
When I create a Time Machine backup on an external hard drive using macOS (latest version), the Dropbox folder with the synchronized data is displayed correctly only on the original Mac. As soon as I...
jackgray72
11 months agoNew member | Level 1
It is like the issue could be related to how Dropbox syncs files locally. Try checking if the Dropbox folder is being excluded from the backup in Time Machine settings. You might also need to ensure the files are fully synced on the original Mac before backing up see more...
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