Forum Discussion

thewallin's avatar
thewallin
Explorer | Level 3
7 years ago

Dropbox greyed out on IOS 13

Got a new iphone 11 with IOS 13 preinstalled.   Cannot change default download location to dropbox.    I can access dropbox files through app and through Apples files app after adding dropbox...
Mobile
Setting up the apps
Rich's avatar
Rich
Icon for Super User II rankSuper User II
7 years ago

Long press the link to the file and select Save to Dropbox in the share sheet.

TechGuy's avatar
TechGuy
Explorer | Level 4
7 years ago

Long press to download is helpful. Thank you, Rich.

Alas, it won't fix all situations. If the page uses a script or redirect for downloads then "long press to export" will fail.

Script/redirect downloads sometimes offer a "click here if your download doesn't start in 10 seconds" link. So long press might work on that. Still clumsy.

This is doing to be a big frustration for users of any non-Apple storage service.

If anyone who works at Dropbox is reading this, may I suggest raising this issue with Apple Developer relations? This problem will likely require Dropbox and Apple to collaborate for a solution. 

Typical Apple, we gave you a new feature, iCloud Downloads. (awesome!) So we took away a feature, prompt to save where you want. (groan) "We wouldn't want you to hurt yourself by allowing choices." - Apple

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