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Forum Discussion
thewallin
7 years agoExplorer | Level 3
Dropbox greyed out on IOS 13
Got a new iphone 11 with IOS 13 preinstalled.
Cannot change default download location to dropbox.
I can access dropbox files through app and through Apples files app after adding dropbox...
thewallin
7 years agoExplorer | Level 3
For some linked files that I download the "share" options doesn't work. I can do it but the files download incorrect.
My workaround is to download the file locally on iPhone/iPad and then go into files app and copy to Dropbox. For some reason file is correct then.
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