Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

Kunal's avatar
Kunal
Helpful | Level 6
3 years ago

Dropbox icon missing from menu bar on macOS Ventura

dropbox Icon missing from Menu Bar on macOS Ventura.   Before installing Ventura dropbox icon was visible in Menu Bar.   I stopped the dropbox application and restarted it and there was no ch...
desktop
Dropbox Basic
Mac
Setting up the apps
EMS3's avatar
EMS3
Helpful | Level 6
3 years ago

I have the same problem. Cannot find Dropbox icon in menu bar no matter what I try and have no way to access Dropbox settings. Have reinstalled - still nothing. Running 13.1 on a 16" 2021 MacBook Pro.

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi EMS3, thanks for posting here! 

 

Can you try a more advanced reinstall of the Dropbox application, to see if that helps?

 

Let me know and we'll go from there.

  • EMS3's avatar
    EMS3
    Helpful | Level 6
    3 years ago

    Did advanced install already. Same issue.

  • Kunal's avatar
    Kunal
    Helpful | Level 6
    3 years ago

    Did an advanced install already. Same issue.

    Dropbox icon missing from the menu bar on macOS Ventura

    • Nancy's avatar
      Nancy
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      Hi Kunal and EMS3; is it OK if we open two tickets for each one of you and investigate this further? 

      • EMS3's avatar
        EMS3
        Helpful | Level 6
        3 years ago

        Fine with me. Thanks.

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!

Recent Discussions