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Sol Lee's avatar
Sol Lee
New member | Level 1
2 years ago

"Dropbox is running in compatibility mode" error on Windows 10

I am a user currently running Windows 10 Pro, x64 system. Until yesterday, the Dropbox desktop app was working perfectly fine. However, today, the app suddenly stopped working, and I encountered an...
desktop
Error Messages
windows
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
12 months ago

Thanks for the update, Sol Lee.

Do you currently see the small Dropbox icon in your system tray by any chance?

If so, what do you see when you hover your mouse over it?

Sol Lee's avatar
Sol Lee
New member | Level 1
12 months ago

Hi Hannah,

Previously, there used to be a small Dropbox icon in the system tray, but since the day the compatibility mode warning appeared, the small icon is no longer visible.

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