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Forum Discussion

mberwin's avatar
mberwin
Helpful | Level 6
7 months ago

Dropbox is slowing and sometimes killing Windows Explorer.

Dropbox is slowing and sometimes killing Windows Explorer. With the desktop app running, it can take along time for explorer to open, to open a file, to open the context menu, to search for files, et...
desktop
windows
mberwin's avatar
mberwin
Helpful | Level 6
7 months ago

That could be the update I saw come through. I assume my app has been updated. 

I may have mentioned, this also has been happening on my laptop. I'm not close to it right now so I can't take a similar screenshot of it. 

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
7 months ago

Hey mberwin - thanks for the screenshot and the additional information. 

I can see you're in direct contact with our support team and we've passed your comments on to the agent who's handling your case so far. 

They'll be getting back to you with more information and/or troubleshooting steps there, so I'd recommend waiting for an update from them. 

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