Forum Discussion

shoeb ikhlas's avatar
shoeb ikhlas
Explorer | Level 3
2 years ago

Dropbox keeps asking me to relink the app after moving the local folder to another location.

I have a ubuntu 22.04.3 LTS desktop. It has a SSD on which OS is installed and a HD for other non-OS things. By default Dropbox store local data in Home dir of ubuntu. I was running out of storage, so i moved it to my HD (using Move option in preferences). It worked well, but as soon as I restart my system, Dropbox always notify me of directory has change (which i did intentioanlly) and ask me exit or relink which ultimately set everything back to Home fodler. 

desktop
Error Messages
Linux
Setting up the apps

15 Replies

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    7 hours ago

    Hi archcount, is the external drive detected immediately when loading into Ubuntu, or is it mounted later by the system?

  • archcount's avatar
    archcount
    New member | Level 2
    8 hours ago

    Hi Nancy 

    It is an internal SATA 3.5" drive.

    Mounted From: /dev/sda1
    Mounted On: /media/{username}/files

     

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    15 hours ago

    Hi archcount! Can you give me a few more details on the drive you’ve moved your Dropbox folder to? Is it internal or external? 

    I’d also like a screenshot of any messages that you keep receiving on your end.

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey shoeb ikhlas- thanks for clarifying that for us.

     

    Would it be OK if we reached out via email to have a further look internally at this point?

  • shoeb ikhlas's avatar
    shoeb ikhlas
    Explorer | Level 3
    2 years ago

    Yes the path shown in the screen shot is the original path that was automatically set when I installed Dropbox.
    Later on I move the path to my HDD, now it keep asking to set it back to original default path. 

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    shoeb ikhlas, can you please clarify for me if the filepath that’s been blurred out on your screenshot shows the original location of your local Dropbox folder (before you moved it), or if it shows its filepath on your HD drive instead?

  • shoeb ikhlas's avatar
    shoeb ikhlas
    Explorer | Level 3
    2 years ago

    My drive is premanently mounted (means it automatically mounts as boot). I also tried disabling the auto start option and delaying the start by 15 sec. Nothing is working, it will be working fine as long as i am not restarting the PC. As I reboot my systme, the same error is UP.

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