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donawalt's avatar
donawalt
Collaborator | Level 9
2 years ago
Solved

Dropbox keeps asking me to install the MacOS for File Provider update, but it's already installed

This thing just runs in a cycle! I get a notice that it's available, so I start - it seems like it does a partial reinstall - asks me the re-log in - re-verify folders I am syncing - it says it is mo...
desktop
Mac
Notifications
Setting up the apps
  • donawalt's avatar
    donawalt
    2 years ago

    Thanks Nancy , I quit Dropbox and restarted, no sign of it yet I'll let you know here if I encounter any problems!

donawalt's avatar
donawalt
Collaborator | Level 9
2 years ago

It's there - it's just faint for some reason. This photo shows it's in CloudStorage where it should be.  Maximize the pic and you can see the Dropbox icon clearly.

 

 

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Thanks for the screenshot, I'd recommend contacting the support team directly for them to investigate this further.

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