Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
Solved
Dropbox Log Files
While looking for something else on my 2 Windows 10 PC's, I noticed that there are several hundred log files located at the path:
C:\ProgramData\Dropbox\Update\Log
These range from 2018 dates...
- Hi td47; thanks for posting in Community and happy Monday!
When you have the desktop app installed and running on your computer, the app updater service's logs are stored in the app's data folders; not within your Dropbox account or Dropbox Folder.
You should be safe to delete them without affecting the app's functionality at all.
As for your suggestion in the end of your post, I'd recommend posting it in the relevant section of our Community so other users who find it useful can up-vote it to show their interest,
Let me know if you have any other questions!
And for those of us who are the ONLY account on our computer? Why can't I get to these? Deleting old log files really shouldn't be an issue.
Rich
Super User II
Super User II
cindy t.3 wrote:
And for those of us who are the ONLY account on our computer? Why can't I get to these? Deleting old log files really shouldn't be an issue.
You're not the only account on your computer, even when you're the only user. There are accounts used by the operating system, such as System if you're on a Windows computer, and these accounts are used by the operating system to manage the computer. In particular, System is the highest level account, even higher than Administrator, but it's not an account that you can use. It's strictly used by Windows. This is the account that owns those log files because the Dropbox Updater service runs as the System account, which many services use.
As I explained above, you certainly can delete the log files, but you need to do a little work before you're able to. This isn't anything to do with Dropbox. It's simply a function of Windows and how security works on files created by the System account. Take ownership of those files and then you can add yourself on the access list for them, and then you'll be able to delete them.
Thanks for the info. I've always been confused by the Admin issue -- I didn't realize that Windows was the ultimate admin, but of course I should have!
Actually, I CAN delete these old files if I need to, but cannot read them (as my normal user account DOES have some admin rights). When I first started this post, if I went through some hoops, I probably COULD try to look at contents (maybe using the actual Administrator account at the time), but I think Microsoft have increased security permissions for the system areas access now over the last year or so). As they are NOT text files, they are not useful to see any installation errors. I will probably go to the "suggestions" area and ask for a separate TEXT BASED 'install error log", and a "Dropbox error log" to ONLY log actual errors, and have these cumulative, for technical users to check every so often.
