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Forum Discussion
td47
5 years agoCollaborator | Level 8
Dropbox Log Files
While looking for something else on my 2 Windows 10 PC's, I noticed that there are several hundred log files located at the path:
C:\ProgramData\Dropbox\Update\Log
These range from 2018 dates...
- 5 years agoHi td47; thanks for posting in Community and happy Monday!
When you have the desktop app installed and running on your computer, the app updater service's logs are stored in the app's data folders; not within your Dropbox account or Dropbox Folder.
You should be safe to delete them without affecting the app's functionality at all.
As for your suggestion in the end of your post, I'd recommend posting it in the relevant section of our Community so other users who find it useful can up-vote it to show their interest,
Let me know if you have any other questions!
SuzanneT1
4 years agoExplorer | Level 3
I do understand permissions. I have an IT background but I’ve never run into a app like this. It does not matter if it’s the update folder the log folder or the log files. It will not let me have permissions. So last question. If I uninstall this app will these files go away.
Rich
Super User II
4 years ago
SuzanneT1 wrote:
... I’ve never run into a app like this. ... If I uninstall this app will these files go away.
I don't know if Dropbox will clean up the files during an uninstall, and to be clear, it's not Dropbox that's doing this; it's your operating system.
Dropbox has services that run in the background, like many other applications, and these services need a user account in order to run. In most cases, you're not going to create a separate user just to run a service (though some apps do), so Windows runs these services under the System user. Since the service runs as System, it's System that owns and has permissions to any files created by the service.
Take ownership of all the files so System doesn't own them, change the permissions on all the files so you have at least Modify access, and then you'll be able to delete them.
- SuzanneT14 years agoExplorer | Level 3
You've been very kind and I truly appreciate it. I've worked with a lot off apps and this is the first one I cannot delete logs. I like how the app works but I don't want my laptop being filled with logs I cannot control. I know it's just a small log file but eventually it will not. I think I'll consult my other IT firends to see if I'm missing anything from the last information you provided. Have a great week.
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