Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

Jonesy67's avatar
Jonesy67
New member | Level 1
12 months ago
Solved

Dropbox needs to change permissions for the Folder...

Mid-December, my Mac updated to the latest OS. macOS Sequoia 15.2 (24C101). Since then, Dropbox needs to change permissions for the Folder: /Users/ ############/.dropbox every time I restart my Mac and a few times throughout the day. I have tried to check every permission possible to no avail. I have also uninstalled and reinstalled Dropbox with admin privileges.

Any ideas to resolve this small annoyance?

Cheers

 

desktop

9 Replies

Replies have been turned off for this discussion
  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    12 months ago

    Hi there Jonesy67 - sorry to hear about this.

    Could you please clarify the status and version of the Dropbox desktop app as shown in your menu bar?

    Thanks!

  • Jonesy67's avatar
    Jonesy67
    New member | Level 1
    12 months ago

    I downloaded the latest version of Dropbox desktop [v215.2.6946] on the 17th of December, apart from what's mentioned above it is working fine, with no syncing issues. My acc is a PLUS acc 2TB.

    I've just noticed this in the sync preferences:

     

  • Jonesy67's avatar
    Jonesy67
    New member | Level 1
    12 months ago

    Not too sure if this is needed: iMac Retina 5K, 27-inch, 2020 3.6 GHz 10-Core Intel Core i9

  • Jonesy67's avatar
    Jonesy67
    New member | Level 1
    12 months ago

    Walterdo you have any thoughts on this issue?

    It happens every time I restart my iMac and after it goes to sleep. Thanks

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    12 months ago

    Thanks for the additional information and the nudge on this Jonesy67 

    Can you confirm that you've already granted Dropbox full disk access as outlined here? 
    Also, may I ask if you've enabled early releases on your account and if there's a particular reason you're not running the latest stable version of the app on your computer? 

     

  • Jonesy67's avatar
    Jonesy67
    New member | Level 1
    12 months ago

    Thanks, Walter  I checked, and yes, I was on early release, so I turned that setting off and reinstalled build 214.4.5217. App asked for access when installing and was granted.

    Dropbox had been granted full disk access, and the new install build 214.4.5217 also has disk access and accessibility.

    Restarted iMac and once again was asked to grant access as per original post, restarted again just to be sure, yep, same.

  • Jonesy67's avatar
    Jonesy67
    New member | Level 1
    12 months ago

    Hi Hannah yes the advanced install has resolved the issue. Thanks so much. Cheers.

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    12 months ago

    We're glad to hear you're back up and running and thanks for keeping us in the loop too Jonesy67 

    See you around the Community and take care!

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!

Recent Discussions