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Dropbox on macOS is using too much RAM while just sitting idle
I checked how much RAM I was using at the moment. The only open apps I have are Safari, HandBrake, Bbedit and Word. Neither of those is using any file hosted on dropbox nor is any app uploading or downloading anything. The only dropbox open process is the one sitting idle in the menu bar.
This is completely unacceptable as any other cloud service app uses at most 55MBs (as of now Google Drive process is using 55.2 MBs and OneDrive, managing two different accounts, is currently using 45MBs).
I'm using an updated macOS version (14.2) on a 2020 M1 MacBook Air. Dropbox app version is 188.4.6302.
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Aggiornato in Italian means up to date.
- Megan
Dropbox Community Moderator
In this case, can I send you an email in order for us to have a closer look into this giobertelli?
Of course. Can you access my email address or do you need me to write it here?
- Jay
Hi giobertelli, I've sent you an email, please could you reply to it when you get a chance.
Mines currently using 8.42Gb! or ram. I dream, of 300mb only. WTH is going on with this app? I'm on a Macbook Pro M3Pro
I'm now dreaming of 8.42gb 😂, mines at 29.47Gb currently WTH is it doing? don't tell me to upgrade as you know us mac users are all going to leave dropbox as soon as we cant use external drives anymore...
- Hannah
Hey dandid, sorry to hear that.
Have you checked this article with some possible reasons why this might be happening?
None of the listed conditions apply to my specific case. It's still using 5 to 10 times more RAM than any other cloud service syncing app. This is honestly quite annoying.
- Megan
I'd be more than happy to reach out via email, in order for us to have a closer look into this giobertelli.
Let me know if you'd be okay with that.
