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LCH14's avatar
LCH14
Explorer | Level 4
6 years ago
Solved

Dropbox puts a notepad file on the Desktop

Since re downloading dropbox to a windows 10 - dropbox puts a notepad message onto the desktop that says as below. If it is deleted it then replaces itself. How does one stop this from happening ...
desktop
Setting up the apps
  • Walter's avatar
    Walter
    6 years ago

    Have you by any chance enabled hidden files to show on your computer LCH14? 

     

     

LCH14's avatar
LCH14
Explorer | Level 4
6 years ago

Also.   How do you email dropbox support

anyone have an email address for them

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    6 years ago

    Hi there LCH14; welcome to our Community!

     

    This sounds rather weird; could you please send me a screenshot of where you're spotting this so I can have a visual too?

     

    Did you happen to notice this in the past as well or it just came up when re-installing the desktop app on your computer? 

     

    Any additional information you think might help our investigation is more than welcome! 

    • LCH14's avatar
      LCH14
      Explorer | Level 4
      6 years ago

      Thanks.  This only started from downloading dropbox on a new laptop.  Has not happened before.

      Each time I delete the desktop file   it regenerates.

       

       

    • LCH14's avatar
      LCH14
      Explorer | Level 4
      6 years ago

      Any ideas how to get rid of desktop notepad message on my notepad/laptop.

      Where are the dropbox support people ?

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