We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
Jon C.10
3 years agoCollaborator | Level 8
Dropbox removing external disk support for Mac users
In case anyone's unaware... if you're a Mac user storing your Dropbox on an external drive, you'll shortly lose that ability.
https://talk.tidbits.com/t/dropbox-drops-support-for-storing-files-...
- 2 years agoHi Everybody,We’re excited to share that external drive support for Dropbox for macOS on File Provider is now available for testing as a beta feature. This is available to some users today and will be available to additional users on a rolling basis. In order to be eligible to test this feature, please follow the instructions in this Help Center article.Keep in mind that participation in beta programs is subject to the certain terms and conditions. There are certain additional participation requirements:
- This beta is only available to US-based users
- You must be on macOS 15 beta
- You must have an external drive that is APFS formatted and encrypted
Please let me know if you have any further questions!
Ru 1971
3 years agoHelpful | Level 6
>I feel your pain dude, I long stopped trusting Dropbox with large storage.
>I'm moving to Google which can store up to 30TB - problem solved 🙂
Not wishing to de-rail this thread, but are Google publicly committed to providing Google-drive on External storage going forward?
I worked at a U.K college last year that used MS One-drive for site-wide backup & syncing, but it appeared totally incompatible with Apple creative apps. It literally couldn't backup Logic Pro projects, without giving errors, due to 'illegal filename characters' which were auto generated by Logic during recording/cacheing, so have discounted that from my Dropbox alternatives.
I too had a conversation with Dropbox support, where they refused point-blank to give any kind of refund (not that that's really the biggest problem), & simply blamed Apple for the Fiasco.
My yearly membership renews in June, so I'm taking the step of cancelling my auto-renewal today , & looking for viable alternative for my business & customers.
Aside from all the extra work & uncertainty this is causing, I feel particularly aggrieved as I have converted dozens of my customers to dropbox, in order to share workflows.
I will be emailing everyone to explain that their data is now unfortunately at risk, & that I am researching alternatives.
It makes me look incompetent for recommending dropbox in the first place.
Jamesgangcc
3 years agoCollaborator | Level 9
I'm going to ask you because I can't seem to get back to the initial poster.
I have quite a bit "in the cloud" in dropbox right now. I would like to move it all out of dropbox and onto my external drive. I am not going to deal with this (I'm in the process of upgrading a mac mini, that has 1TB SS to a mac mini 2 that will only have 512gb on it. There is no way everything I have in the DROPBOX can fit on the new mac mini).
So, can I just drag everything into the external for now ... (It's 2TB) and I'll deal with either adding to the Apple iCloud or a different service.
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!