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Forum Discussion
Jon C.10
3 years agoCollaborator | Level 8
Dropbox removing external disk support for Mac users
In case anyone's unaware... if you're a Mac user storing your Dropbox on an external drive, you'll shortly lose that ability.
https://talk.tidbits.com/t/dropbox-drops-support-for-storing-files-...
- 2 years agoHi Everybody,We’re excited to share that external drive support for Dropbox for macOS on File Provider is now available for testing as a beta feature. This is available to some users today and will be available to additional users on a rolling basis. In order to be eligible to test this feature, please follow the instructions in this Help Center article.Keep in mind that participation in beta programs is subject to the certain terms and conditions. There are certain additional participation requirements:
- This beta is only available to US-based users
- You must be on macOS 15 beta
- You must have an external drive that is APFS formatted and encrypted
Please let me know if you have any further questions!
KyleKoch
3 years agoHelpful | Level 6
This is NOT SOLVED.
I just had a session if DB help via chat and the rep said it wasn’t anything to do with Dropbox, it had to do with the OS and that I could update without any worry. She repeated it several times.
Based on the info that was published; I’m still very concerned about suddenly not having Dropbox accessible on my 20TB external RAID. We have 16TB active currently. No OS can handle that.
I just had a session if DB help via chat and the rep said it wasn’t anything to do with Dropbox, it had to do with the OS and that I could update without any worry. She repeated it several times.
Based on the info that was published; I’m still very concerned about suddenly not having Dropbox accessible on my 20TB external RAID. We have 16TB active currently. No OS can handle that.
DissatisfiedUser99
3 years agoExplorer | Level 3
Don't update. Have been fighting a selective sync problem for the last 24 hours. Only solution is so far is to make a 17G folder download only. Deleted it 20 times, and it always came back. Then it duplicated itself with two 17G folders. What a mess.
- jmeredi23 years agoHelpful | Level 6
Has anyone tried using a symbolic link?
- psalcal3 years agoCollaborator | Level 10
DissatisfiedUser99 my upgraded Mac laptop will not sync either. SO FRUSTRATING!!!!!
- spencerkm13 years agoExplorer | Level 4
I'm on the latest beta build v170.3.5866 and still syncing to an external drive. Has this been resolved?
Edit: on an M2 Mac.
- iagdotme3 years agoHelpful | Level 5
spencerkm1 did you find out whether it's been resolved or not? I've not yet upgraded from OS 12.6 because of this.
- TheMainOne3 years agoCollaborator | Level 9
If by resolved you mean that they have decided to do what's right and fix this, then no it's not. It looks like they have decided to stick their thumb in all of their customers eyes.
If by resolved you mean has the question been resolved, then technically yes. They marked it resolved. But it is far from it and numerous customers have complained that they are arbitrarily and unilaterally marking things solved that are in no way solved.
Welcome to drop your box. They have clearly dropped their box and can't find it anything without it. I think we need to get them a clap on. That way once they've fallen and can't get up they can at least clap on the light so they can find their way out of there.
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