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Forum Discussion
Jon C.10
3 years agoCollaborator | Level 8
Dropbox removing external disk support for Mac users
In case anyone's unaware... if you're a Mac user storing your Dropbox on an external drive, you'll shortly lose that ability.
https://talk.tidbits.com/t/dropbox-drops-support-for-storing-files-...
- 2 years agoHi Everybody,We’re excited to share that external drive support for Dropbox for macOS on File Provider is now available for testing as a beta feature. This is available to some users today and will be available to additional users on a rolling basis. In order to be eligible to test this feature, please follow the instructions in this Help Center article.Keep in mind that participation in beta programs is subject to the certain terms and conditions. There are certain additional participation requirements:
- This beta is only available to US-based users
- You must be on macOS 15 beta
- You must have an external drive that is APFS formatted and encrypted
Please let me know if you have any further questions!
UKD
3 years agoExperienced | Level 12
phantom tides it's so disappointing the lack of communication from @Dropbox. Sadly they've communicated so infrequently and so poorly that it's just gotten everyone's back up. I personally think the reason that maybe they're having such a hard time is all the extra bells and whistles they keep adding on to their software. Maybe the integration with the new API is just is too much for them to code all in at this present moment in time.
Again, maybe had they communicated with the customers about the challenges they were facing and what their roadmap was, i.e. maybe some finder integrations dropped off on the initial release, followed by updates over a period of x number of months, then I'm pretty sure most customers would've accepted that. But that wasn't the case and this is where we all are, moving away from a service many of us have used, and loved, for well over a decade, some even 2 decades.
It's a sad sad day but I am sorry to say that they don't have anyone else to blame except for themselves here. Whoever runs their PR division needs firing probably!
phantom tides
3 years agoHelpful | Level 6
"I personally think the reason that maybe they're having such a hard time is all the extra bells and whistles they keep adding on to their software."
UKD I appreciate the support, and you are certainly entitled to any belief you'd like — but I don't know what evidence you have for your statement that it's the bells and whistles that have messed up Dropbox, especially when the Apple APIs are a fact. I'm generally more influenced by evidence than by speculation. and I try to be careful to keep the difference in mind.
What I do know is that other companies have addressed the challenge effectively, that Dropbox has not, and that the communication is insufficient for me. If it works for others, great — that's an opinion and a judgment call. Between the reality that it doesn't work, and the infrequent and uninformative communication, I am, sadly, going elsewhere. I respect if your judgment call is different from mine.
Cheers.
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