Forum Discussion

giselbert74's avatar
giselbert74
New member | Level 2
2 years ago

Dropbox right click context menu options on macOS don't do anything when selected

The dropbox right click menu is there but it has no function at all. Example: Right click on "Copy dropbox link" is available. A click on it does not copy the link. The other buttons are without any ...
desktop
Mac
Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Thanks for all the updates! Appreciate it. 

 

Can you try to quit and relaunch the Dropbox app as the next step? 

 

Have you also restarted your device since the issue started?

giselbert74's avatar
giselbert74
New member | Level 2
2 years ago

I quit and relaunched the Dropbox app several times, 15-20 times I think. I restarted the MacBook Pro also 20+ times. I even deleted and re-installed the app on my MacBook Pro - and I also did all these steps on my former PC, the iMac I had until 2022, December. Nothing could solve the problem yet. The issue is still there. It seems crazy that the same issue is on the 100% new installed MBP. So I guess the problem is in a setting of my account which can not be made or corrected by me but by Dropbox Inc.

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey there, giselbert74!

     

    Would you also mind doing an advanced re-install on your end, in order to remedy this? 

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