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Forum Discussion
frogtheme
3 years agoExplorer | Level 4
Dropbox syncing 28 files forever
Dropbox is syncing 28 files forever.
How do I know wich files are these?
How can I solve this problem?
Megan
Dropbox Community Moderator
3 years agoHi there frogtheme, sorry to hear about this.
Could you let us know how long has the desktop app been stuck at syncing?
If you could also send us a screenshot of the app's exact status and version as shown in your menu bar, I'd appreciate it. While we're at it, have you rebooted your computer at all lately?
Does that number appear to change or does it remain the same? Are there any sync issues showing in the the options under the avatar on the top right?
Keep me posted!
- frogtheme3 years agoExplorer | Level 4
It's stuck for days now. Other files seems to be syncing, just a little slower than usual.
I've rebooted the bomputer sereval times.
I tried installing dropbox again and deleted the dropbox cache folder.
The number only changes when there is other things syncing. But these 28 remains there a never sync.
There is no sync issues, the sync issues I had before I solved by renaming the files.
- EvanDBX3 years ago
Dropbox Community Moderator
Hi frogtheme, thanks for the reply!
Can you tell me approximately how many files are syncing locally on your computer? To check this, you can right click on your Dropbox folder and then click properties. That should bring up the overall number of files.
Additionally, are there any other apps currently running in the background that might interfere with Dropbox? Such as an antivirus for example.
Can you also try closing any other apps temporarily and see if anything changes alongside restarting your router?
Keep me updated!
- frogtheme3 years agoExplorer | Level 4
I tried closing other apps, but the problem persists.
I already restart my router everyday.
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