Forum Discussion

ned666's avatar
ned666
Helpful | Level 6
4 years ago
Solved

Dropbox tells me to right click on folder and choose Smart Sync but I don't have this option

Smart Sync is broken for me, but the hint that Dropbox gives me to right-click on a folder and choose "Smart Sync" makes no sense:

 

 

I don't have this option when I right-click in Windows Explorer on any folder or file inside Dropbox:

 

desktop
Setting up the apps
  • Megan's avatar
    Megan
    4 years ago

    Hi ned666, happy Monday! 

     

    Let's see what we can find on this together! 

     

    Have you tried re-starting your device? I'd also try re-installing the app real quick, to see if this changes things. 

     

    Keep me posted on the results. 

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  • ihatedreaming's avatar
    ihatedreaming
    New member | Level 2
    4 years ago

    Hey. Ive done all that and it seems to work!!! Thanks so much. If only this info was in the FAQ's would make like easier. Ive now managed to allocate old folds to online only so will see how I get on. Hopefully this will free up some disk space..... Thanks so much for helping out and giving such great and super quick advice. Ill shut the window 

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    4 years ago

    ihatedreaming pleased its sorted, but, it is sorta common sense that to use Dropbox features and capabilities that the application needs to be running 😉 

  • ihatedreaming's avatar
    ihatedreaming
    New member | Level 2
    4 years ago

    Im not a tech head or a super user so pardon my ignorance but I wouldn't know about 'running' just a user trying to get help. I got it so I thank you. You've been helpful - 😉

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