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werthsache's avatar
werthsache
New member | Level 2
13 days ago

Dropbox update 237.4.5655 refuses to work on appData/local

Hello, we use dropbox on our active directory system for years now. The trick to store the dropbox folder under addData/local used to work perfectly and avoided to consume user space which is limite...
desktop
PGFREE's avatar
PGFREE
Explorer | Level 4
8 days ago

hi there, since updating to 237.4.5655 - both my pc's are having performance issues - searching for files on Win10 and Win11 doesnt allow right click open file folder (very annoying as i use this all the time) as it used to - either it doesnt work or you try clicking a few times and eventually they all open say, 30 seconds later... windows search and explorer processes then hang - I get screen freezes and explorer doesnt work... I notice that the cloud symbol is new next to db saved file names within windows explorer and the right click db options have changed too.  I think theres a conflict here. Anyone else have these issues?   

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    8 days ago

    Thanks for letting us know about this, PGFREE! To clarify, this is an issue you’re only having when searching for files; this isn’t happening if you just open your Dropbox folder and right-click on your files directly, correct? 

    Does your File Explorer only hang when using the search function for your Dropbox folder, or are you having trouble when taking other actions in the Dropbox folder, as well? 

    Feel free to also send me a screenshot of the new Dropbox symbols and options you see, and I can take a look for you.

    Finally, does quitting the Dropbox app help at all with any of the current issues you’re having?

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    19 hours ago

    Hi again, PGFREE! I wanted to ask if you have any more updates to share. 

    If you need more help with the same issue, feel free to give me a nudge here.

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