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Forum Discussion

schroederphoto's avatar
schroederphoto
Explorer | Level 3
4 years ago
Solved

Dropbox Vault disappears from finder list after unlocking

Recently, when I unlock my Dropbox Vault folder the folder itself disappears from the finder list after unlocking.  I can still see it when I go to Dropbox online, just not on my computer's finder.  ...
Dropbox Vault
Mac
  • Megan's avatar
    Megan
    4 years ago

    Hi schroederphoto, thanks for the info! 

     

    Could you wait until your app is up to date, then uninstall, and re-install it? Let me know if this changes this behavior you're facing with your Vault. 

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hi schroederphoto, thanks for the info! 

 

Could you wait until your app is up to date, then uninstall, and re-install it? Let me know if this changes this behavior you're facing with your Vault. 

wzrdjr's avatar
wzrdjr
Helpful | Level 5
4 years ago

Apparently Dropbox Vault on the Mac desktop is being retired.  So will my use of Dropbox.  Having to use it on the web or mobile only?  I'm out.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago

    Hey wzrdjr, we appreciate your feedback about this.

     

    I'll make sure to pass your comments along to our team.

    • wzrdjr's avatar
      wzrdjr
      Helpful | Level 5
      4 years ago
      Yeah, removing core features is an interesting strategy. But if this happens, I’ll have to move onto a competitor.
      • gayled31's avatar
        gayled31
        New member | Level 2
        3 years ago
        WTF why are you removing features from the Mac that you support in iOS. That’s just wrong. I been a register Apple Developer for 15 years. What’s wrong with you guys.

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